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Ops Excellence

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Latest activity by Ops Excellence
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    Ops Excellence created an article,

    Beep Delivery: Track Order Fulfilled by StoreHub Automated Logistics

    Your consumers are able to track their orders now!   In Beep: Food Delivery mobile application, consumers will be able to tell the below for delivery orders fulfilled by StoreHub Automated Logistic...

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    Ops Excellence created an article,

    Android: Takeaway Order

    Takeaway on Android The long awaited takeaway feature is now available for Android. With that being said, it means you will not need to go through workarounds to create a takeaway order at your And...

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    Ops Excellence created an article,

    Change of Beep Delivery Base Fee

    Introduction This article is to notify our Malaysian users that effective 13th January 2021 latest, the base delivery fee for Beep Delivery will be decreased.    Change of Beep Delivery Base Fee Pl...

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    Ops Excellence created an article,

    Troubleshooting: Android POS

    IntroductionThis article is to guide you on troubleshooting your Android terminal device by providing some common solutions and steps to follow before or during troubleshooting with our Care team. ...

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    Ops Excellence created an article,

    Beep QR Order: Collateral Bundles (Philippines)

    Introduction In this article, we'll explore the different types of Beep QR Order Collaterals available for you to choose from.      

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    Ops Excellence created an article,

    Android: Refund a Sale from a Transaction

    Refund a Sale from a Transaction You may now perform refund on a transaction level from your Android Register (StoreHub POS application).   How to Process a Transaction Refund Step 1.At Android Reg...

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    Ops Excellence created an article,

    BackOffice Basics (Mandarin) 后台基础知识(中文)

    欢迎来到我们的中文视频部分! 我们将陆续添加更多视频,敬请关注!   本文包含用于学习和了解BackOffice基础知识的培训视频。 以下是我们将在文中提到的内容: 1. Account Settings 帐户设置a. Account Settings (General) 帐户设置(基本信息)b. Danger Zone 危险操作c. F&B (General, Service Charge...

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    Ops Excellence created an article,

    Beep Delivery: Auto-Cancellation After 20 Minutes

    Introduction The process of finding a new Rider for deliveries is now fully automated and coordinators no longer need to intervene to help you find a new Rider for delivery, provided your customer'...

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    Ops Excellence created an article,

    Troubleshooting: How to use Zoom to Troubleshoot Hardware Issues

    Introduction When contacting our Customer Care team for hardware related issues, we may send you a Zoom video call link to start a live video call during the troubleshooting process.  This may help...

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    Ops Excellence created an article,

    Troubleshooting: XPrinter Solutions & Steps

    Introduction This article is to guide you on troubleshooting the XPrinter by providing the most common solutions and steps to follow before proceeding with assistance from our Care team. Note: If y...