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Ashli

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Latest activity by Ashli
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    Ashli created an article,

    How do I change my BackOffice email for my StoreHub account? - FAQ

    When you need to pass the ownership of your store or business to another individual, you can transfer your StoreHub account ownership from the Settings panel.   How to Transfer Your StoreHub Acc...

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    Ashli created an article,

    Enable BIR (Applicable to users in the Philippines)

    Exclusively for our customers in the Philippines, once your business is BIR accredited, you can now enable BIR-complaint settings for your store!   In this article, you will find out how to: 1. En...

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    Ashli created an article,

    Error: Found Unmatched Products

    If you see an error message that says ‘Found unmatched products(s)’, you will need to export the unmatched products from StoreHub, then import that product list into QBO. You will need to repeat th...

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    Ashli created an article,

    Print A4 receipts

    If you need to print larger-sized receipts for your customers, rejoice! You can now print them in A4! **Note: Do make sure that the printers and iPads are connected to the same Wi-Fi network. Al...

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    Ashli created an article,

    Adding Products with Serial Numbers

    You're now able to add serial numbers to products that require them! Track serialised items in your inventory and identify sold items for recall and warranty purposes.**Note: This is still a beta f...

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    Ashli created an article,

    Use MyDebit Debit Cards with StoreHub Pay

    Following Bank Negara's requirement that Chip & PIN cards are to be used, ask the customer what card they'll be paying with. The StoreHub Pay device has been updated to accept cards with MyDebi...

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    Ashli created an article,

    Fix supplier price

    You can now preset a fixed supplier price for all your outlets. With this feature, other users will not be allowed to modify the supplier price when creating and receiving Purchase Orders.   Enabli...

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    Ashli created an article,

    How many times have my promotions been applied? - FAQ

    If you've created some promos and would like to know how many times they were applied, you have 2 options:You could use the:1. Promotions Report (this is the fastest and easiest method); or 2. All...

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    Ashli created an article,

    How do I change receipt templates for receipt printers? - FAQ

    Receipt Templates In version 2.12.2, you're able to customise and add more receipt templates to support both thermal AND A4 printers! It only requires a few steps, so let's get started!  How to set...

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    Ashli created an article,

    Why don't Chinese characters display correctly after uploading CSV in BackOffice? - FAQ

    If your Chinese characters aren't showing up on the BackOffice after you've imported the CSV file, we do have a solution for you to try - best of all, it's free!Use Google Sheets to display Chinese...