What You Will Learn In This Guide
The difference between delivery and self-pickup orders, and how your customers make these orders on Beep.
Important Note
With Beep Delivery, the customers are free to choose whether they prefer to have their order delivered or picked up by themselves.
Delivery Options
As mentioned above, StoreHub offers both delivery and self-pickup for orders made on Beep Delivery.
Delivery
Fulfilled by StoreHub Automated Logistics (SHALP; Our network of riders)
Fulfilled by you, the merchant
Self Pickup
For delivery, the item(s) ordered will be sent to the customer through SHALP or by the merchant;
For self-pickup, the item(s) ordered will be picked up by the customer from you, the merchant.
How to Make a Delivery Purchase
1. At the home page, the customer should check if the delivery address (location) detected is accurate before browsing for a menu.
2. In the menu, recheck if the delivery details are correct before adding any item to the cart.
If all is good, press Continue to return to the menu to continue browsing.
From here, customer orders will be fulfilled via delivery.
How to Make a Self-Pickup Purchase
1. At the home page, head to the Self Pickup collection straightaway before browsing for the menu.
They will be brought to the list of stores that offer self-pickup.
2. In the menu, customers should recheck if the pickup details are correct before adding any item to the cart.
If all is good, press Continue to return to the menu to continue browsing.
From here, customer orders will be fulfilled via delivery.
