Merchants who are using StoreHub's Automated Logistics Program for Beep Delivery delivery orders can switch the delivery fulfilment method to self-delivery.
'Switch to Self-Delivery' can be done when:
- On-demand (immediate) order: 20 minutes after order is placed
- Pre-order: 20 minutes after delivery start time
Note: You can only perform this action on delivery orders that have not been confirmed (found rider).
How to Switch to Self-Delivery
Login to your BackOffice, then go to Online Store > Order Management.
Click into the order that you want to switch to self-delivery.
Click 'Switch to Self-Delivery'.
Click 'Self-Delivery' to confirm the action.
The delivery fee that your consumers have paid will be credited to your bank account during payout.
Remember, you will not be able to undo the action nor switch back to delivery by StoreHub's Automated Logistics once you have switched to self-delivery.
Need further assistance?
Contact our Customer Care Team