Android: Takeaway Order

Introduction

The long awaited takeaway feature is now available for Android.

With that being said, it means you will not need to go through workarounds to create a takeaway order at your Android register anymore!

Let's see how it works.

 

Setting Up Takeaway on Android

Step 1.
Go to BackOffice > Settings > Account > F&B, then Enable Takeaway.

Once Takeaway is enabled, you will see the option to input Additional Takeaway Charge, which is an optional field.

Regarding tax, service charge, and discount for additional takeaway charge, please refer to the table below.

Order Type	Additional Takeaway Charge
Takeaway - Whole Order Takeaway	Additional charge is taxable Additional charge is non service chargeable Additional charge is non discountable
Table Layout - Whole Order Takeaway	Additional charge is taxable Additional charge is service chargeable Additional charge is non discountable
Dine-In - Specific Item Takeaway	Additional charge is taxable Additional charge is service chargeable Additional charge is non discountable
Table Layout - Specific Item Takeaway	Additional charge is taxable Additional charge is service chargeable Additional charge is non discountable

Note: Service charge will automatically apply for service-chargeable orders.
If you do not wish to apply service charge for service-chargeable orders, you may try workarounds such as creating two orders to separate dine-in and takeaway items.

 

Tax for additional takeaway charge depends on the Default Tax selected at the BackOffice.

If no tax is selected, tax will not apply for additional takeaway charge.

If default tax is selected, tax will apply for additional takeaway charge.

In the example below, SST: 6.00% is selected as the default tax.

Step 2.
Go to Settings > Account > General, choose to group or ungroup Multiples of the Same Item.

For instance, if Item A has been added to an order for three (3) times:

• Group - you will see one (1) '3 Item As' in the order
  • In this case, itemised actions (e.g. takeaway by single item) will not apply
  • Group actions (e.g. takeaway by items in group) can be applied
• Ungroup - you will see three (3) '1 Item A' in the order
  • In this case, itemised actions (e.g. takeaway by single item) can be applied

 

Taking Order

I. Takeaway - Whole Order Takeaway

Step 1.
At your Android Register (StoreHub POS app), select 'Takeaway' from the dropdown between the trash can and ellipsis symbols.

Step 2.
Add items to the order.

If there is additional takeaway charge, the amount will be added to the item price automatically.

If service charge is enabled, it will be toggled off automatically for orders that contain takeaway items only. After the transaction is completed, service charge will be toggled on again.

Step 3.
Press the total in orange (as shown above) to collect order payment.

Proceed to complete the transaction by selecting a payment method.

That's it.

 

II Table Layout - Whole Order Takeaway

This scenario may occur when a consumer who initially wanted to dine-in but decided to do takeaway for all ordered items later.

 

Step 1.
If Table Layout is enabled, you may select 'TAKE AWAY' to skip table layout and create a Takeaway order.

Table layout is not applicable for takeaway orders that consist of takeaway item(s) only.

Step 2. 
Add items to the order.

Step 3.
Complete the transaction.

 

III. Dine-In - Specific Item Takeaway

Step 1.
At Register, create a 'Dine-In' order, then add items to the order.

'Dine-In' is the default order type for all orders.

Step 2.
Depending on your Takeaway settings at Setting Up > Step 2 earlier, you may proceed to step 2a or 2b.

 

2a. Grouped Items

Tap on the grouped items that your consumer wants to take away, then toggle on 'Take Away'.

A 'Takeaway' tag will appear under the item name once 'Take Away' is turned on.

If there is additional takeaway charge, it will be shown beside the 'Takeaway' tag.

2b. Ungrouped Items

Tap on the ungrouped item that your consumer wants to take away, then toggle on 'Take Away'.

Step 3.
Proceed to charge the consumer and you're done.

 

IV. Table Layout - Specific Item Takeaway

Step 1. 
Create a dine-in table order.

 

Step 2. 
Toggle on 'Takeaway' for specific item(s).

 

Step 3. 
Complete the transaction.

 

Printing Kitchen Dockets & Receipts

Below are some examples of kitchen dockets and receipts for takeaway item and order.

 

I. Kitchen Dockets

a. Takeaway: Whole Order Takeaway

b. Table Layout: Whole Order Takeaway

c. Dine In: Specific Item Takeaway

d. Table Layout: Specific Item Takeaway (same as dine in: specific item takeaway)

 

II. Receipts

a. Takeaway: Whole Order Takeaway

b. Table Layout: Whole Order Takeaway

c. Dine In: Specific Item Takeaway

d. Table Layout: Specific Item Takeaway (same as dine in: specific item takeaway)

 

Transactions at BackOffice

The transaction history for takeaway orders can be found at BackOffice > Transactions > All Transactions.

a. Whole Order Takeaway

b. Specific Item Takeaway

 

 

 

Need further assistance?
Contact our Customer Care Team

📧 care@storehub.com