Label Printer: Set Up the Bixolon Printer

Introduction

This article is to guide you on setting up the Bixolon Printer, which can print labels (they're especially useful for bubble tea businesses)!

Important: Generating barcodes with Bixolon is not supported on macOS (for Mac computers). The barcodes can be generated on Microsoft Windows (recommended), and on iPadOS and Android (not recommended since iPadOS and Android setup steps are more complicated to generate barcodes).

Part I: Sticker Setup

Step 1.
Slide the two side tabs on the printer in the shown direction.

​

​Step 2.
Stretch the sticker roll holders and insert the roll between holders and let go to allow the spring to clamp the roll in place.

​

​Step 3.
Slide the roll into the L-shaped paper guides and close the lid ensuring a little piece of the label sticks out. Wait until the green/yellow LED stops flashing and press the Feed button.

​

​Step 4.
Plug both power and USB cables into their respective ports. Flip the power switch on the left side of the printer.

​

​Step 5.
Download the LabelArtist program for Windows here.

Alternatively, both Android and iOS use the same app called “Bixolon: Label Artist”. You can search the app on AppStore and Google Play Store. Download the app to begin managing/editing your barcode labels.

​

​Step 6.
Ensure that your Bixolon printer is plugged in and turned on. Now launch the app. It should automatically detect the printer and tap “OK” when a prompt pops up.

 

Part II: Edit/Create Barcodes on LabelArtist Windows program (Microsoft Windows)
Omit this part if you don't print barcodes; skip to Part III

Step 1.
Go to your BackOffice > Products > Manage Products > Click on Export to CSV.

Step 2.
Wait for the CSV file to download, and be aware of the location the file was downloaded to (you'll need it later).

Step 3.
 Click on this link and scroll down to find the link for Bixolon Label Artist for Windows. Tick the checkbox and download it.

Step 4.
After the software has downloaded to your computer, plug in the USB cable to the PC and turn on the Bixolon printer. Next, open the Bixolon LabelArtist program.

Step 5.
You should be able to see the Printer in the list. Select the printer and press Next.

Step 6.
You should now see the settings panel. Confirm the size of your label.

Step 7.
Key in the paper size details, then click OK.

Step 8. 
You should now see the blank editing page.

Step 9.
Before binding the file to the software, first locate the file that was downloaded from the BackOffice (the one in Step 2).

Step 10.
Right click it and rename the file.

Step 11.
Change the last three letters from .csv to .txt and then press Enter.

Step 12.
Click Yes to confirm the name change.

Step 13.
Go back to the LabelArtist program. On the top bar, click Database. Then, click 'Connect Database.

Step 14.
Now select text file. Then, under delimitation, select "Comma". Once done, press Next.

 

Step 15.
Now click Browse, then go to the location you saved the file (which you downloaded from the BackOffice) now called Products.txt. Select it and press Save.

Step 16.
Now, check if the table is populated with data. If it is filled with data, click Finish.
If it's not filled with data, please check if you have renamed the file properly from .csv to .txt.

Step 17.
Now, select text if you want the output as text. If you want to put barcode, then click barcode.

Step 18.
Align the squares as desired.

Step 19.
Now double click the first text box you wish to edit.
In Text Properties, you will see a box called Link Database. Click the Link Database checkbox.

Step 20.
Once ticked, select the output you wish that square to display. Select and press OK. Once done, press OK a second time.

Step 21.
Now do the same for the other squares and select the fields to link them to.

Step 22.
Once you have confirmed the output, you may now head to 'Files' and select 'Print'.

Step 23.
You can select the copy of prints per label at level sets. Check the output of the prints at 'View Records'.

Once confirmed, press 'Print Label', and the printer should start printing labels.

Step 24.
Before exiting, if you wish to reuse this template again, press Yes to save the template.

 

Part II: Edit/Create Barcodes on LabelArtist app (iPadOS or Android)
Omit this part if you don't print barcodes; skip to Part III

Step 1.
Once the app launches, click on the first Square called “Basic Label”.

Step 2.
Here is where you design your layout. Whatever on this screen will be printed out on your label.

​

​
Step 3.
Tap the “Gear” icon on the bottom right to adjust label size. Adjust label size based on the size of the label you loaded in. Next tap on the “+” sign to add items on to the screen.

Step 4.
If you tap on the “Text” option a box called “Label” will appear. Double tap that box to edit the text. Once you have inserted a text of choice, simply drag the box around to the desired location.

If you tap “Barcode”, you can choose the barcode format you wish to use. Once you tap the format you can type in the barcode number. Once you are done press confirm and drag the barcode to the desired location.

Step 5.
Here is an example of a label. Once you have added items and text that you are satisfied. You may tap the “Print” Square next to the Gear button to print the label.

​
​

​

Part III: Connection To POS

A. Connection to Android.

Step 1:
Connect the printer to the terminal Via USB. Now open the StoreHub APP and sign in with your pin number. Now tap “Settings”.

Step 2:
Now tap Printer → on top right tap the 3 dot → tap search printer.

Below you should see Bixolon SLP-DX220. Tap on it and add the associated printer label to this printer. Now when you order items that are related to that label it will print from that printer.

​

​

B. Connection to iPad.

Step 1:
Plug both Power and Ethernet cables to their respective ports. Plug the other end of the Ethernet Port to their wifi router (or StoreHub Router).

​

​Step 2:
Next on the StoreHub iOS app, click settings, and search printer. Once you see a name called 'Label Printer' tap on it to add the correct kitchen label to the printer and you are done.