We have a great news for all of you out there! It has never been that easy to attach files, pictures and videos to our Customer Care Representatives!
Kindly follow the steps below to know what to do!
STEP 1: Key-In your [email@example.com] using your mobile browser (Google Chrome, Safari etc.)
STEP 2: Log into your BackOffice Login with your email and password
STEP 3: Click on the Chat Bubble
STEP 4: Select Contact Us
STEP 5: Select your Mode of Contact
Ex: Live Chat
STEP 6: Choose Department, Type In Message and Tap Start Chat
STEP 7: Click on the 'Clip' icon at the bottom left corner to attach Files, Pictures or Videos.
Here you go! Its simple ain't it?