This article is for information relating to the Beep Delivery Procedures for consumers who place their orders using Beep Delivery.
Beep Delivery Procedures for Customers
I want to change my Delivery Address
Consumer CAN contact the rider to request and negotiate additional fees (if required).
CANCEL the order and PLACE a new order again with the correct delivery address.
My Delivery Address is Out of Range, but I went through a loophole
(e.g. I keyed in an address that is within range but left a note to deliver to an out-of-range address)
Merchant can arrange their own delivery.
Cancel the order and refund (if goods were not prepared).
Delivery will not happen and no refund will be provided. Consumer can opt to self-pickup.
Amend Order Details
(e.g. change item / change address / change delivery timing)
Cancel the order and place a new order with the correct order details.