Beep Delivery Procedures: Consumers Using Beep Delivery

Introduction

This article is for information relating to the Beep Delivery Procedures for consumers who place their orders using Beep Delivery. 

Beep Delivery Procedures for Customers

I want to change my Delivery Address

Option 1:
Consumer CAN contact the rider to request and negotiate additional fees (if required).

Option 2:
CANCEL the order and PLACE a new order again with the correct delivery address.

My Delivery Address is Out of Range, but I went through a loophole
(e.g. I keyed in an address that is within range but left a note to deliver to an out-of-range address)

Option 1: 
Merchant can arrange their own delivery.

Option 2:
Cancel the order and refund (if goods were not prepared).

Option 3:
Delivery will not happen and no refund will be provided. Consumer can opt to self-pickup. 

Amend Order Details
(e.g. change item / change address / change delivery timing)

Cancel the order and place a new order with the correct order details.