This document is the third of three to guide you through setting up the StoreHub and Xero integration:
Step 1: Enable the StoreHub and Xero Integration
Step 2: Enable Mappings between StoreHub and Xero Online
Step 3: Map Products between StoreHub and Xero Online
If you see an error message that says ‘Found unmatched products(s)’, you will need to export the unmatched products from StoreHub, then import that product list into Xero.
You will need to repeat this simple process each time you add new products into StoreHub, to ensure that StoreHub and Xero have the same list of products.
How to Export Unmatched Products from your BackOffice
Click ‘Export Unmatched Products’. You will get the file in CSV format which is ready to import to Xero.
Note: If you do not want to track inventory in Xero, leave blank for "Inventory Asset Account" and "Cost of Good Sold Account".
How to Import Unmatched Product/Services to Xero
At your Xero account, go to Business > Products and services:
Click 'Import' and select 'Items'.
Click on 'Browse' to select the CSV file exported from StoreHub previously.
Click 'Continue' to start the import.
After the file has been uploaded and imported into Xero, you should see a page like this loaded in the browser. After reviewing the fields, click 'Complete Import'.
Once it’s done importing, go to your StoreHub BackOffice Xero Add-On page.
Check on 'Refresh Products Mapping on Save', and click on 'Save' to refresh the product mappings between StoreHub and Xero.
Click 'Save and Start' to start the integration, and you've just completed the setup for Xero Intergration!