Android: Manually Refund a Sale

Introduction

StoreHub allows you to refund your customers manually. You can easily keep track of items returned by customers, and restock your inventory.

How to Process a Manual Return

Step 1.
Sign in to the StoreHub app using your 4-digit PIN.

Step 2.
Tap the shortcut menu (...) button.

Step 3.
Tap Manual Return.

Step 4.
Select the item(s) to manually refund from the Register screen.

Step 5.

Tap the total amount in red at the bottom of the screen.

Step 6.
Select the method of the refund (cash, card etc).

Step 7.

Select a reason for the refund. If the reason is not listed, you can tap Other and type your reason.

Tap Confirm once you're done.

Step 8.
The item has now been refunded.

Step 9.
Next, you need to decide whether to restock it back to your inventory or to write off the stock in your BackOffice. Click here to learn how.

Articles in this section

Comments

Articles in this section

Related articles