How to Process a Manual Return
Sign in to the StoreHub app using your 4-digit PIN.
Step 2.
Tap the shortcut menu (...) button.

Tap Manual Return.

Step 4.
Select the item(s) to manually refund from the Register screen.
Select the item(s) to manually refund from the Register screen.
Step 5.

Step 6.
Select the method of the refund (cash, card etc).

Select the method of the refund (cash, card etc).

Step 7.
Select a reason for the refund. If the reason is not listed, you can tap Other and type your reason.
Step 8.
The item has now been refunded.

Next, you need to decide whether to restock it back to your inventory or to write off the stock in your BackOffice. Click here to learn how.
Comments
0 comments
Please sign in to leave a comment.