Ecommerce: Enable Promotions for Ecommerce

Introduction

If you're wanting to enable some Promotions for your Online Store, we've rolled out a few different types for you to get started!

Note: More promotion types for the Online Store will be released in stages.


Promo Codes

Our latest Promotion feature for the Online Store is 'Promo Codes'.

These are codes that your customers can type in when they checkout on your Online Store, which then triggers a discount for them. e.g. 'FREESHIPMAY', or 'SHIRTS20'.

There are currently 2 promotional methods available for Online Store:

- Free Shipping (only applies to Online Store, not the iPad Register POS)
- Take Percentage Off

A single promotion can be created to manage both your Online Store and offline sales.
However, the sales reporting is still displayed separately (your Online Store’s report is via Export CSV on the Order Management page).


How to set up Promo Codes

Step 1.
Go to your BackOffice > Promotions > Manage Promotions page.

Step 2.
Create a new Promotion or Edit an existing one.

Make sure your promo code is inserted and the checkboxes for 'Apply To Online Store' and 'Enable' are ticked.

Note: Where it says 'Apply to Stores' please choose 'No Store Selected' to avoid promotion conflicts in your physical store.



Step 3.
Choose the relevant Promotion type applicable to only Online Store (currently Take Percentage Off and Free Shipping):

Step 4.
Don't forget to Save!


How Promo Codes work for your customers

During the checkout process, the ability for customers to enter promo codes will show up when they view their shopping cart. Your customers would then need to enter the promo code(s) and click 'APPLY' which will then trigger the promotion. 



How you communicate your promo codes to your customers is entirely up to you!

You can do it via sending SMS in bulk, by announcing the promo code as a banner on your Online Store or you could also create a webpage on your store to list down all the promo codes!