Running an F&B and need more control over your diners' seating arrangements? This article will guide you on using our Table Layout feature to easily manage the table orders of dine-in customers!
Do note that this is an opt-in feature, meaning it is not enabled by default.
i) How to set up a Table Layout
1. Creating Tables in BackOffice
From your BackOffice, go to Settings > Stores > Click a Store > Tables.
Go to 'Tables' and start creating tables accordingly using 'Add Table'. Please note that you can only use 5 characters for your table name. To limit the amount of characters used in the table name, consider using 'T1' for your first table, 'T2' for your second table etc.
2. Editing Your Table Layout in BackOffice
Once you have created tables, now it's time to edit your Table Layout.
Still on the 'Tables' page (Settings > Stores > Click a Store > Tables), click on 'Edit Table Layout'.
Search for Table Names and then drag and drop the tables onto the large layout until it 'sticks' (the table will stick when the square background on the grid turns orange) to approximate your actual business' table layout.
Note: Each section can hold up to 24 tables.
Click on 'New Section' if you need to create more sections (such as G Floor, Outdoors, Rooftop etc).
3. Activate Table Layout for the iPad Register
In the BackOffice, go to Settings > iPad Registers > select the Register you want to use the Table Layout on.
Change Enable Table Layout to 'Yes'.
Choose a Default Table Layout Section.
Tip: If you have multiple registers located in different sections of your restaurant, you may want to have a different default section to speed up your table management process.
On the actual iPad Register you've just updated with Table Layout settings, click on the three horizontal bars in the top left corner, then tap on 'Sync'. You'll now see your Table Layout by default whenever you tap on 'Register'.
ii) Using Table Layout on the iPad Register
Now that you've enabled the Table Layout feature, let's explore what it looks like and how to use the features!
1. How to read a Table
2. How to create a new order
Tap on any table.
- If Vacant (Grey): you'll need to enter the number of pax.
- If Occupied (Green): you'll need to tap on + to add another order on the occupied table.
You'll then see the iPad Layout, so proceed to select items and place the order as usual. The order will automatically inherit the table's name.
3. How to change Tables
Tap on the current table. Select the Order for the table you're changing to.
Tap on the top left corner with the layered icon.
Select the new table and Save.
4. How to merge orders
The current Table Layout does not support merging, but you can merge from the Open Order screen.
Click on the ellipsis/menu icon (...) on the top right corner.
Select Open Orders, then press Select.
Select the Tables you want to merge (the selected tables will be ticked), then tap Merge.
Once merged, the table name will appear as 'Merged' with the time. Press Save.
The tables will now be merged into one.
Tip: You can optionally reassign tables again for merging, if necessary.
5. How to print half-receipts and checkout
Tap on the table.
Tap on the orange printer icon of the Open Order.
Tap on the order and proceed to checkout as usual.
6. How to create take away orders
If you'd like to cater to take away orders, we recommend creating tables called 'Take away' for example and assign any take away orders to the 'Take away' table(s).
When you assign orders to the 'Take away' table, it will be easier for your staff to know which is the order for takeaways.
Need further assistance?
Contact our Customer Care Team