[eCommerce] How to Set Up Shipping Zones

If you have delivery as a fulfilment method, here's where to set up your shipping areas and pricing.

Add or Edit Shipping Zone

To begin adding or editing your Shipping Zone:

Step 1:
Go to your BackOffice > Online Store > Store Setup > Shipping.

Step 2:
Click + Add Shipping Zone if you do not have any existing Shipping Zones.
Alternatively, click Edit if you do have existing Shipping Zones.

Step 3:
Fill in the fields for your shipping information. Choose your State(s) then the Postcode/City that you can ship to, as well as the price.

Example: If you have special pricing for Kuala Lumpur and Selangor only, select these 2 states. Then, at the Postcode/City dropdown, select All Postcodes if you can ship to all postcodes within Kuala Lumpur and Selangor.

Don't forget to key in your Shipping Estimate timeline (from X days to Y days). This is so that your customers will know how much they will be charged and the delivery timeline:

Save or click Save and Create Another if you'd like to make more Shipping Zones.

International Shipping

If you want to ship items internationally, you can select International Shipping under the 'Shipping Type' and then choose a country you want to deliver to.

You can also select more than one country if you like!

Free Shipping

To set up free shipping, simply tick the 'Free shipping for orders above or equal to' checkbox and insert the amount:

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