To fulfil the orders, you're going to need to specify which stores are to have the ability to sell your items as an Online Store, whether they're for delivery and pickup (or both) and to create shipping zones.
You may have done this part already when you enabled your Online Store, so feel free to skip this fulfilment section if you have done so.
What's in this article:
a) Choose which Stores can 'Sell Online'
b) Fulfilment Method (Delivery or Pickup)
c) Shipping Zone
Choose which Stores can 'Sell Online'
You may have enabled your Online Store, but you still need to choose an Online Store and specify whether it can provide the ability for Delivery, In-Store Pickup, or both.
From your BackOffice, head to Settings > Stores > click the store you'd like to make online sales from.
Click the Sell Online tab > tick the 'Sell this store's inventory online' checkbox.
Finally, click Save.
Email Notification for Online Orders
You can also set the email address you want to use for Online Orders. By default, it automatically goes to the main email address used during the StoreHub account creation.
Simply enter the email address in the text field and any Online Orders will send notification emails to that email address.
Tick the New Order checkbox (Malaysia only) to receive the notifications.
Note: For StoreHub accounts outside Malaysia, you will see:
New Order - Paid
New Order - Pending Payment
New Order - Pending Payment Verification
Fulfilment method (Delivery or Pickup)
Go to your BackOffice > Settings > Stores > click the store that you want to make online sales from.
In the Sell Online tab, choose whether the store is to offer Delivery and/or In-store Pickup by clicking the dropdown and selecting the options (it will have a tick icon when selected) until you see it says Delivery, In-store Pickup or both:
Note: The dedicated guide for this feature can be found in the Shipping Zone article.
You're able to set up different shipping fees for different areas in the country. You’ll first need to create a zone, select a list of areas covered in the zone, and then specify the shipping cost to the zone.
In your BackOffice > go to Online Store > Store Setup > Shipping:
Click + Add Shipping Zone, fill in the fields and Save.
Tip: If you select Free Shipping, you can leave the Rate Amount field empty.