If you are using StoreHub's network of riders for Beep deliveries, your customers are able to track their orders!
In the Beep app, customers will be able to tell the below information for delivery orders fulfilled by StoreHub Automated Logistics:
The restaurant's location
The delivery location (destination)
The live location of the driver/rider (refreshes every minute)
Note: Track Order feature is not applicable for pick-up and delivery fulfilled by other logistics.
How to Track an Order
In order to track an order, all your customers need to do is:
Launch the Beep app in their mobile phones.
Go to the Order History tab.
Look for the order that they wish to track, then tap the 'Track Order' button.
Need further assistance?
Contact our Customer Care Team