How Store Credits work
Store Credits are considered a real sale transaction. The way Store Credits work on StoreHub is as if it's a 1 to 1 currency. It's unique and it's not the same as other loyalty point systems.
A 'double sale' is to be expected when you're applying both cash and Store Credits. Because each transaction is tagged as cash or store credits, there needs to be some reconciliation done from an accounting side. We strongly suggest you check with your accountant on this because usually, you will be taxed for the payments that are received and not when customers use store credits.
You would need to deduct the store credits amount from the Daily Sales report and submit the amount after manual deduction of the Store Credits.
If you need any further assistance on this, do contact our Customer Support Representatives at email@example.com