You're able to customise and add more receipt templates to support both thermal AND A4 printers! It only requires a few steps, so let's get started!
How to set up receipt templates
In the BackOffice, head to Settings > Receipt Templates.
From here, you can Add a receipt template or Edit the default template, or another template you've created.
Click on a template and fill in the relevant details. Choose a template name and whether the receipt type is thermal or A4-sized. Click Save when you're done.
Next, head to BackOffice > Settings > Stores > select the store you want and scroll down to find Receipt Template and toggle which template you'd like to use for this particular store.