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[iOS] How to Troubleshoot Printer and Router Issues

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Ashli
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If you're having issues connecting to your LAN printer, please refer to the following chart:

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How to perform a feed test on a TSP600 / 650 LAN printer

Source: https://www.youtube.com/watch?v=kuvcxVOxZ-M

(Please make sure the IP address on your printer matches the one that you printed).

IMG_01C47C73DC64-1.jpeg

How to reset a TSP100 / 143 LAN printer

(TSP100 / TSP143 (Paper hatch method))

Here's how to reset your Star Micronics TSP143 LAN printer easily, using the paper hatch method:
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Step 1. 
Turn your printer OFF.

Step 2. 
Open the paper hatch and leave it open.

Step 3. 
With the paper hatch open, hold down the Feed button and keep holding the Feed button while you turn ON the printer.

Step 4.
After powering ON the printer, keep your finger on the Feed button until the Ready and Error lights start to blink BLUE and RED.

Step 5.
When the lights start to blink, release your finger from the Feed button and then close the paper hatch. 
The Ready light should be BLUE.

Step 6. 
Turn OFF the printer, then turn the printer ON.

Step 7.
On the StoreHub app > Settings > Printer > Search Printer until you find the printer name in the list (usually called 'TSP143' etc). You may have to do it a few times until it appears.

 

(TSP100 / TSP143 (Unscrew latch method))

Here's how to reset your Star Micronics TSP143 LAN printer easily, using the unscrewing method:

To reset your Star Printer TSP 143, you'll need a screwdriver to unscrew the bottom of the printer (the rectangular part in the centre).

Then, you'll notice 4 numbers and switches. If the switches are facing different directions, move them downward away from the numbers and try to search for the printer.

If that doesn't work, try move the switches upward so they're next to the numbers and try searching for the printer.

 
 

 

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