CSV Import: Manage Stock Returns with CSV Files

Introduction

For stores with large inventories, using StoreHub’s CSV import can make managing items a more efficient process. Add your items to the list all at once using this nifty feature!

In this guide, we'll go through managing your Stock Returns by importing CSV files.

Stock Return

To import items into your Stock Return, first download the template by clicking Import Items by CSV, and then CSV template.

Open the downloaded template, and delete the test product within it. 

Now you can fill your template with your products and their return info. Each product requires either an SKU or Product Id. There are 2 ways that you can find out the product ID:

Method 1:

At Products > Manage Products, search for your items, and click Export to CSV. Within the downloaded file, at the most right column, you should see the Product ID.

Method 2:

At Products > Manage Products, search for your items, and click into the item. Take a look at the URL, the group of text behind id= is the Product ID for the product.

Once all your details have been specified and the file has been saved, you are ready to import the file into the BackOffice. At your Stock Return, select Import Items by CSV, and click Select File. Select the file, and click Import.

If your items were imported successfully, you should see your items on your Items to Return list. Review the list, and click Save once you are satisfied.

Errors:
However, if your items were not imported successfully, click download this CSV to download and review the errors. Open the downloaded CSV, and you should see the reason for the import failure. Fix the errors at the original file, and try to import again.