Settings: Service Charge

Introduction

With this feature, you can now collect Service Charge in your cafe or restaurant. This article will look at how to turn service charge on and how to delete service charge from transactions.

Contents

i) Turn On Service Charge

ii) Set Up Your Service Charge Tax

iii) How to Delete Service Charge From Your Transactions

i) Turn On Service Charge

Step 1:
To enable service charge in your BackOffice, go to Settings > Account.

Step 2.
Under F&B section, at the Enable Service Charge section, select Yes.

Step 3.
Enter Service Charge Rate, and you're done! 

ii) Set Up Your Service Charge Tax

Step 1.
If you charge GST in your store, select SR: 6.00%. This will ensure that GST is charged on top of Service Charge Tax.

Step 2.
If you do not charge GST in your store, select None. This will ensure no tax will be charged on top of Service Charge Tax.

Step 3. 
Save your settings.

Step 4. 
Now, we need to head to the StoreHub app to synchronize the changes. Log in with a Manager PIN > Sync.

iii) How to Delete Service Charge From Transactions

For any transaction that doesn’t require service charge, (like a takeaway order or merchandise purchase), you can easily remove it in the StoreHub app anytime.

Tap 'Service Charge', then toggle it OFF, and you're done!