In this section, we'll teach you all about how to configure your BackOffice to be GST-compliant!a) Upgrade your StoreHub app to the latest version via the App Store.
- On your iPad, go to App Store.
- Look at the bottom right of the screen, tap on Updates.
- Select Update on the StoreHub app.
b) Set up your Tax Codes in your BackOffice.
Go to Settings > Tax.
Select Add Tax Code.
Specify Tax Code Name and set Tax Value.
SR : Standard-Rated Tax
ZRL : Zero-Rated Local Tax
You can set up more tax codes if your business requires more tax codes.
Required: Specify a default tax code.
- Go to Settings > Account.
- Select Default Tax
If you select None as default, all your products with default tax code selected will have no tax code. If you select SR as default, all your products with default tax code selected will have SR Tax.
Specify tax codes at product level
You can specify tax codes at the product level if there are exceptions from the specified default tax code.
1. Go to BackOffice > Products > Manage Products.
2. Click on the intended product.
3. Select Tax.
4. Click Save.
Set your Product Price to be Tax Inclusive.
Go to BackOffice > Settings > Account.
At Display Price, select Tax Inclusive.
This is so that the price shown on the check-out screen and receipt will include tax, as required by the Royal Malaysia Customs Department.
"On GST implementation date, retailers are required to display the price of goods inclusive of GST. The old price tags have to be discarded and replaced with a new price tag. For the hypermarkets, supermarkets, mini markets and convenient stores, they can display the price by using shelf tagging method. Shelf tagging is a practice, where the retailer displays the price of goods inclusive of GST on the shelves.
For other retailers, they have to discard the old price tag and replace with a new price tag. The price tagging is done on each product." - Royal Malaysia Customs Department
For further information, please see link:
By setting your Display Price to be Tax Inclusive, all the Display Prices of your product will change. If you want to retain your existing product price and cover the cost of GST on behalf of your customers, you will have to go to Manage Products and edit the Tax-Exclusive price.
Configure your store settings.
Go to BackOffice > Settings > Stores.
Select the store that you wish to edit.
To be GST-compliant, please make sure that these fields are completed: Store Name, Company Name, Address, GST ID No., Business Registration No. (BRN).
Note: Store Name is the unique name of your store. Company Name has to be the name that you have registered for GST.
Configure your receipt settings.
- Go to BackOffice > Settings > Receipt.
- Tick Show Customer Information (if you opt to always print out full tax invoice*).
- Type in GST for Tax Name on Receipt.
*Please refer to Tax Invoice Section below for more information.
Simplified Tax Invoice vs Full Tax Invoice
The only difference between a Simplified Tax Invoice (Receipt) and a Full Tax Invoice is the display of Customer Information (Name and Address) in the full tax invoice.
The Simplified Tax Invoice does not display Customer Information. Please note that a GST-Registered Business Customer can only claim up to RM30 with a Simplified Tax Invoice.
The Full Tax Invoice displays Customer Information. A GST Registered Business Customer can claim more than RM30 with a Full Tax Invoice.
How to Issue Full Tax Invoice For a Historical Transaction on StoreHub App
Tap on the menu button on the left.
Tap ‘Transactions’ to look for the transaction that you’d like to reprint or email.
On the left panel, tap on a transaction to select it.
Once the transaction is selected, tap the shortcut menu.
Select ‘Issue Full Tax Invoice’.
Note: By default, the printed receipt is a Simplified Tax Invoice unless the 'Show Customer Information' under Accounts in the BackOffice is checked.
How to Configure to Always Print Full Tax Invoice
Go to Settings > Receipt.
Tick Show Customer Information.
GST Audit File (GAF) Report
A GST Audit File (GAF) Report is a key requirement for GST Auditing. Businesses do not need to submit GAF report as part of the monthly filing to Royal Customs. However, Royal Customs may request this report for auditing purposes.
To access your GAF Report from the BackOffice:
Go to BackOffice > Reports > GST Audit File (GAF).
Set your desired date range.
Click Download GAF.
You are all set for GST!