Settings: Set Up Kitchen Printers and Orders

Introduction

StoreHub supports multiple kitchen printers, so whenever an order is made at the cashier, your kitchen can receive a copy of the order. You can even set up more than one kitchen printer, and assign all your products to a specified kitchen printer.

This way, for the same order, the kitchen printer can print out the food orders, while the bar printer can print out the beverage orders.

Alternatively, you can use the same printer to print receipts and kitchen orders, which is best for small cafes and food trucks.

Set up kitchen printers and orders

Step 1.
Log in to your BackOffice using any browser of your choice. The BackOffice URL should be something like – (yourstorename.storehubhq.com)

Step 2.
In Settings, select Account, then go to F&B tab. 

Step 3.
Scroll down until you see the Kitchen Printers section.

In the 'Kitchen Printers' field, type in the name of the printer you will be using.
For example, if the printer is going to be in the bar area, then simply key in Bar and press the Enter key.

You can add as many printers as needed.

Side Tip: Default Kitchen Printer

When you select a default kitchen printer, all your items with no assigned kitchen printer will be printed on the default kitchen printer. If you select your default kitchen printer to ‘None’, then the items with no assigned kitchen printer will not have kitchen orders printed out.

Step 4.
If there are multiple kitchen printers, you can assign a specific printer to your products under the product editing page.

To do so, go to 'Add Products' or 'Manage Products', select the product, and then assign a kitchen printer to the product.

Step 5.
Now we have set it up at the BackOffice, we can head to the StoreHub app itself on the iPad to continue. There should be a notification for you to synchronize.

Step 6.
Once synchronized, we are going to assign printers. To do this, in 'Printer', click on 'Search Printers'. Once you see the available printers, tap and assign the printers.

Here is a sample receipt:

Tip: A slip of an Order Summary can be printed out from the printer of your choice (using Print Order Summary To > select your printer)

Tip: Kitchen orders can be printed out via individual slips by items (All Items in One Sheet / one item per sheet)